How does parcel delivery from Amazon and international retailers work in Gibraltar?

Question

Accepted Answer

Many international retailers, including Amazon for selected items, deliver to Gibraltar through the Royal Gibraltar Post Office or by courier. Since the UK-EU treaty took provisional effect on 15 July 2026, import duty has been replaced by a transaction tax with a standard rate of 15% in the first year, and goods arriving from outside the EU, including from the UK, first pass through customs in Spain or Portugal.
Will a retailer deliver?
Availability depends on the seller. Some listings exclude Gibraltar or treat it as an international destination with higher shipping costs. Check at checkout that your Gibraltar address is accepted and confirm the delivery method.
Postal deliveries
Items sent by post are handed to the Royal Gibraltar Post Office. Parcels that need a signature or carry charges are held at the Mail Operations Centre and Parcel Post, Unit E, Admiral Rooke Road (200 78364), and you receive a notification card. Charges can be paid online at post.gi, with home delivery available for a fee.
Courier deliveries
International couriers deliver directly and collect any tax or fees before or on delivery.
Tax and customs after the treaty
The transaction tax replaced Gibraltar's former import duty on 15 July 2026. The standard rate is 15% in the first year, rising to 16% and then 17%, with reduced and zero rates for qualifying goods such as food, medicines and books. Goods from outside the EU go through customs in Spain or Portugal before transiting to Gibraltar. UK-made goods may be treated differently from other UK-shipped goods under rules of origin. The previous postal arrangements, including the £25 charge threshold and fixed handling fee, were set under the old import duty regime, so check post.gi for the charges that apply now.
Goods bought from EU sellers
Gibraltar is now in a customs union with the EU, so goods bought from sellers in Spain or elsewhere in the EU move without customs duties. Transaction tax still applies to goods imported into Gibraltar.
Carrying goods across the border
Goods brought in personal luggage are exempt only if they are of a non-commercial character. Large quantities intended for resale do not qualify.
If something goes wrong
Keep your order confirmation and invoice, as customs may ask for proof of value. Contact the retailer about lost items and the Royal Gibraltar Post Office customer care team (200 75714) about held parcels.

How does parcel delivery from Amazon and international retailers work in Gibraltar?

Short answer

Detailed answer

Will a retailer deliver?

Postal deliveries

Tax and customs after the treaty

Goods from EU sellers

If something goes wrong