How do utility bills for electricity and water work in Gibraltar, and who supplies them?

Question

Accepted Answer

Water is supplied by AquaGib and electricity by the Gibraltar Electricity Authority (GEA, long known as GibElec), but AquaGib reads the meters and issues and collects the bills for both, which arrive as separate monthly bills. The salt water supply used for toilet flushing is paid through property rates, and there is no mains gas network.
Who does what
AquaGib produces and distributes potable water. The Gibraltar Electricity Authority generates and distributes electricity. AquaGib reads, bills and takes payment for electricity meters on behalf of the GEA, so you deal with one office for both services.
Opening an account
When you move into a property, contact AquaGib to open an account in your name. You will usually need identification and your tenancy agreement or proof of ownership. Ask for meter readings to be recorded on the day you move in, and arrange a final reading when you leave.
Your bills
Water and electricity are billed monthly on separate bills, each showing a breakdown of your consumption, often delivered together. Payment options include online payment and direct debit. Unpaid bills can lead to disconnection notices, so keep your account details up to date.
Salt water and rates
Gibraltar has a dual water system. Every property receives a seawater supply for toilet flushing, paid for through general rates, alongside the metered potable supply. General rates are a property charge payable to the Government. If you rent, check your tenancy agreement to see whether you or the landlord pays them.
Gas
There is no piped mains gas. Homes that cook with gas use bottled gas delivered by local suppliers.
Keeping costs down
Air conditioning in summer is the largest driver of electricity bills for most households. Comparing your monthly consumption figures helps you spot leaks or faulty appliances early.

How do utility bills for electricity and water work in Gibraltar, and who supplies them?

Short answer

Detailed answer

Who does what

Opening an account

Your bills

Salt water and rates

Gas