Which taxi queue should I use at Casemates, and what changes before 9am and after 7pm?

Question

Accepted Answer

Between 09:00 and 19:00 the Casemates rank runs two lines: one for Upper Rock tour taxis and one for city-service taxis doing ordinary journeys. Use the tour line for a Rock tour and the city-service line for an A-to-B trip; before 09:00 and after 19:00 Casemates is an ordinary taxi rank with no distinction.
How the two lines work
The Casemates rank, beside Casemates Square at the northern end of Main Street, uses a two-line system that separates Upper Rock tour taxis from city-service taxis. As of October 2026, this system operates only between 09:00 and 19:00.
Which line to join
For a tour of the Upper Rock Nature Reserve, join the tour taxi line. For an ordinary metered journey, for example to your hotel, the airport, the frontier or Europa Point, join the city-service line.
Before 09:00 and after 19:00
Outside those hours Casemates works as an ordinary taxi rank. There is no separate tour line, so take the taxi at the front of the rank whatever your journey.
Why the hours changed
The Government says the change accommodates the Nature Reserve's early opening and removes unnecessary restrictions outside peak tourist hours.
If a driver will not take you
A driver at a rank may not refuse an ordinary fare, at any time of day. As of October 2026, refusing or neglecting to take a fare carries a £1,000 fixed penalty, up from £300. Note the taxi's number, the time and the place, and report it to the Ministry of Transport or the Gibraltar Taxi Association.
Tips
If you are unsure which line is which, ask the driver at the front before getting in.
Agree the price and sites covered before starting a Rock tour; ordinary journeys are charged on the meter.

Which taxi queue should I use at Casemates, and what changes before 9am and after 7pm?

Short answer

Detailed answer

How the two lines work

Which line to join

Before 09:00 and after 19:00

Why the hours changed

If a driver will not take you

Tips